We truly believe that the bundle is worth every penny (and then some), and we think you’ll agree. However, due to the downloadable digital nature of the products included in the bundle, we’re unfortunately unable to issue refunds for non-technical reasons. We believe that doing so would be unfair to our contributors who have worked very hard to create value-packed products and would also reduce the amount we’re able to donate to our charity partners.
If you do have a technical issue with any of the products, we’ll be happy to work with you to resolve the issue. In the rare case that no solution can be found, we’ll issue a partial refund. Because some of our products may be issued through 100%-off discount codes on our contributors’ websites, we must consider those codes used, and cannot include them in the refund. These products will be deducted from the refund amount as a percentage of their value within the total value of the bundle.
Refunds may only be issued within 30 days of the purchase date. After 30 days, no refunds can be processed.
If you somehow purchased twice by accident, or you bought a gift bundle for someone who already purchased or some other circumstance, we are happy to help you. Please submit a support ticket
so that we can assist you. We are glad to help.